We would like to extend our sincerest apologies for the delay in providing instructions for our MDF terrain kits. As a small boutique company with only a few staff members, we sometimes face challenges in managing various aspects of our business simultaneously.
At our core, we are passionate about crafting high-quality products that bring joy to your tabletop gaming experiences. However, due to the recent surge in demand and our limited resources, we have had to prioritize fulfilling orders and addressing other vital business tasks. Unfortunately, this has caused a delay in the creation and delivery of instructions for our MDF terrain kits.
Please rest assured that we understand the importance of having clear instructions to assist you in assembling and enjoying our products. We are actively working on resolving this issue and are committed to providing comprehensive instructions as soon as possible.
In the meantime, we would like to offer our assistance to ensure your satisfaction with our MDF terrain kits. If you require any personalized guidance or have specific questions regarding the assembly process, we encourage you to reach out to us via email at info@warsen.al or through the chat function on our store's website. Our dedicated team will be more than happy to provide you with the support you need to successfully complete your project.
Once again, we deeply apologize for any inconvenience this delay may have caused you. We greatly appreciate your patience, understanding, and continued support as we work diligently to rectify this situation. Your satisfaction is of utmost importance to us, and we remain committed to delivering the highest level of customer service.
Thank you for being a valued customer, and we look forward to providing you with the exceptional instructions you deserve.
with regards,
Team Warsenal