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Wholesale FAQ/ Policy

 

Contact us:

Email: wholesale@warsen.al

Discord via Vendor channel (ask moderator for privileges)

Phone / Text: 407-325-4713

Or by the chat bubble at the bottom right of the screen.

 

Warsenal Order and Pre-Order Policy

Wholesale Discount per Vendor

  • Corvus Belli: 50% off MSRP
  • Baron of Dice: 30% off MSRP 
  • Mats by Mars: 40% off MSRP
  • Ramper Design: 40% off MSRP (coming soon)
  • Warsenal Games: 40% off MSRP

Corvus Belli Restocks

  • Weekly Restocks: We place Corvus Belli restock orders every Sunday night to ensure our order is fresh in Corvus Belli’s system by Monday morning.

Corvus Belli Pre-Orders

  • Pre-Order Timing: We place Corvus Belli pre-orders on the Sunday before the last week of the month prior to the release month (ex. September pre-orders are ordered the last week of August). This ensures we are prepared for the upcoming month’s releases.
  • Pre-Order garunteed Deadline: You have form the first Monday of the month (when pre-orders are announced) till the Sunday before the last Monday of the month to place your pre-order to guarantee the stock. We will order extra stock for any orders placed after this date, so that should not prevent additional or late orders.
  • In Stock: If you can purchase a pre-order regularly then you should receive it in time for the release date. We only sell product we will have on hand (with the exception of if it is labeled as a back-order). 
  • Extra Stock: We order extra stock based on pre-order sales trends to ensure we don’t run out of stock even after we order, we stock extra to keep availability consistent.
  • Pre-Order Receiving: We generally receive the pre-order shipment mid-month, upon reception we immediately start packing wholesale orders so they are ready to send.
  • Pre-Order Sending: We send pre-orders so they arrive a couple days before the release date, that way they can be held and be ready for the official release date.

Order Handling

  • Mixed Orders (Pre-Orders and Regular Items): If you place an order containing both pre-orders and regular items, we will split the pre-orders from the regular items. Pre-orders will be held until they arrive and shipped out the week before their release date. Regular items will be shipped immediately.
  • Same-Day Shipping for Corvus Belli Products: Orders containing only Corvus Belli products placed before 4 PM will be shipped the same day.
  • Orders Containing Terrain or Warsenal Products: If your order includes terrain or Warsenal products that need to be manufactured, we will contact you if it will take more than one day to complete. If necessary, we can split your order to avoid delays.

 


🛒General Wholesale FAQ

2. What if a price is wrong?

We enter these products manually, so we could have made a mistake, please alert us immediately if there is any issues, our contact info is at the end of this document. 

3. What do I do if the product is out of stock?

Pleas ask to be notified to receive an email when the item comes back into stock via the button on the product. We normally make new stock orders weekly so chances are it's already on the way, also if you ask to be notified we'll be sure to add extra inventory on our next order. Alternatively feel free to place an order with us via a Corvus ordering spreadsheet for any out of stock items.

 4. Do I need to use the Quick Order Form to buy wholesale?

No, you can use the Quick Order Form to rapidly search for any product gain access to valuable wholesale links or info or shop normally on our website in the menus above.

 5. What does it mean if a product has a discount percentage or special text on the picture?

This is one of our website specials that were running for our regular customers, your regulars Wholesale discount will be superior.

6.If you have a question not covered here, or a suggestion for the FAQ, please contact us and let us know!

Thanks for your business, support and patience while we improve our service!

🐦‍⬛ CORVUS BELLI

Is there a recommended deadline for getting pre-order numbers in?

We place our initial order before the release date at the start of the last week of the month. For example, September pre-orders are generally released the first week of August with a release date of the last day of September. We place our initial order on the last Monday of August. If you have your preliminary numbers or order in by that date, it helps us gauge our initial order that much better.

Sometimes, Corvus will do a special pre-order like EX: Warcrow, where the order ran from July 14 to August 4 (extended to the 15th). In this case numbers would be best to be in by the 4th (extended to the 15th).

Having preliminary numbers in by this time is very helpful for our ordering process; however, it is not absolutely necessary. We try to order quantities to cover stores after these dates as we understand that customers don't adhere to supply chain schedules😅. If you order by these dates, you should be confident that your order will be covered.

A good rule of thumb is to get your orders in asap.

Can we submit preliminary pre-order numbers before placing an order?

Because of how we handle "pre-orders," you can order the preliminary order and then, when you need more, simply order the additional pre-orders. We will combine all your "pre-order" orders into one shipment and ship them free for the release date. It will be in your order history if you need to check what you have ordered so far.

Alternatively, you can contact us at wholesale@warsen.al with your preliminary numbers to help us prepare for our own order. Either way, we will take your preliminary numbers into account.

Can I order too late or miss the pre-order or my chance at the product?

It is possible but unlikely. We place an early preliminary order and have a window to ensure that if expectations are being exceeded, we place an additional order as early as possible. We also order in excess of the number of pre-orders so that any last-minute wholesale orders can be met. We understand that Customers often wait until the last minute and strive to be prepared to accommodate.

Should I place my pre-orders with my regular orders?

While structuring your orders to save us shipping costs is appreciated and a good policy, we do not require it. We will work to maximize the efficiency of orders and shipping costs and contact you with any requests or if any issues arrive. Please consult our Wholesale Calendar and schedule to optimize your order efficiency!


Contact Info:

Jay Walker

wholesale@warsen.al

(407) 325-4713

Also feel free to use the chat function on the website to contact us immediately!

 

Contact us:
Email: wholesale@warsen.alDiscord via Vendor channel (ask moderator for privileges)Phone / Text: 407-325-4713Or by the chat bubble at the bottom right of the screen.