Warsenal Terms of Service

Last Updated: January 2, 2026

These Terms of Service (“Terms”) govern your access to and use of the Warsenal website(s), including warsen.al (the “Site”), and any purchases, downloads, or other transactions you make through the Site (collectively, the “Services”). The Services are offered by Warsenal, LLC (“Warsenal,” “we,” “us,” “our”).

Business Address: 771 South Industry Rd, Cocoa, FL 32926, United States
Contact Email: info@warsen.al

By accessing or using the Services, creating an account, placing an order, downloading digital content, or checking a box indicating acceptance at checkout (where available), you agree to these Terms. If you do not agree, do not use the Services.

Purchases from third-party partners: If you purchase Warsenal products from a retailer, distributor, or other partner, your purchase contract is with that seller and their terms apply to that transaction. These Terms still govern your use of our Site and Services.

1) Eligibility and Acceptable Use

You must be at least the age of majority in your jurisdiction to use the Services, or use them with the permission of a parent or guardian.

You agree not to use the Services for any unlawful purpose and not to violate any applicable law. You also agree you will not:

• introduce malware, viruses, or harmful code

• attempt to bypass or interfere with Site security or functionality

• scrape, crawl, or use automated tools that unreasonably burden the Services

• misrepresent your identity, payment details, or shipping information

• harass, threaten, defame, or otherwise abuse others using the Services

We may refuse service, limit quantities, cancel orders, suspend accounts, or restrict access as permitted by law.

2) Accounts, Checkout Acceptance, and Communications

You may need to provide accurate, current information (shipping address, billing address, email, phone). You agree to keep it updated.

Checkout acceptance: Where the Site provides an “I agree” checkbox or similar mechanism, that action forms part of your acceptance of these Terms. Even if a checkbox is not presented, using the Services or placing an order constitutes acceptance of these Terms.

We may send you transactional communications (order confirmations, shipping updates, service notices). Marketing communications (if any) will include opt-out instructions.

3) Orders, Pricing, Taxes, and Payment

Order acceptance: Your order is an offer to purchase. We may accept, reject, cancel, or limit orders in our discretion for reasons including inventory, suspected fraud, pricing errors, misuse, or operational limitations.

Pricing and errors: Prices may change at any time. If there is an obvious error (pricing, description, availability), we may correct it and cancel affected orders. If we cancel, we will refund amounts paid to us for the canceled items.

Taxes and import fees: We collect sales tax where required. International orders may be subject to duties, taxes, brokerage, or import charges that are your responsibility unless explicitly stated otherwise.

Payment disputes: If you believe there is a billing error or problem with a transaction, please contact us promptly so we can attempt to resolve it. If you file a chargeback, the issuer’s process controls the outcome and funds may be held during the investigation.

4) Preorders, Backorders, and Restocks

Some items are offered as preorders or may be backordered. Any estimated dates are not guaranteed and may change due to manufacturing, supplier schedules, freight, customs, or other constraints.

If an item becomes unavailable, we may (as applicable) offer a substitute, partial shipment, store credit, or refund for the unavailable item.

5) Shipping, Delivery, Risk of Loss, and Returns to Sender

We offer shipping options at checkout. Details and operational procedures are also described in our Shipping Policy: [LINK TO SHIPPING POLICY].

Carrier service level and risk choices: You are responsible for selecting the shipping service level that matches your risk tolerance. If you select a service without tracking and/or insurance (where available), you assume the increased risk of loss or damage.

Carrier control: Once a package is tendered to the carrier, shipping and delivery performance are controlled by the carrier. We cannot guarantee delivery times.

Address accuracy: You are responsible for providing a correct shipping address and any delivery instructions.

Returns to sender / undeliverable packages:

• If a package is returned to us due to an incorrect address, refusal, failed delivery, or being unclaimed, you are responsible for reshipment costs.

• If you request a refund after a return-to-sender event, we will refund the item total minus shipping costs we incurred, including outbound shipping costs even if the original order qualified for “free shipping.”

6) Returns, Exchanges, Cancellations, and Defects

Returns and exchanges are governed by our Returns Policy: [LINK TO RETURNS POLICY]. If there is a conflict between these Terms and the Returns Policy, the Returns Policy controls for returns/exchanges.

Custom/personalized items: Customized or made-to-order items may be final sale and may not be eligible for cancellation once production begins, except where required by law.

Defects and missing parts: If your order arrives damaged or with a manufacturing defect or missing component, contact us within the timeframe stated in our Returns Policy and Shipping Policy so we can evaluate and resolve.

7) Digital Products, Downloads, and STL Files (Future-Ready)

Warsenal may offer digital products, including downloadable files and/or STL files (“Digital Products”). Digital Products are licensed, not sold.

License grant: Subject to these Terms and any product-specific license terms shown at purchase, Warsenal grants you a limited, non-exclusive, non-transferable, revocable license to use Digital Products for your personal use.

Prohibited uses: Unless a listing explicitly allows otherwise, you may not:

• share, distribute, resell, sublicense, or post Digital Products online

• include them in any bundle, compilation, repository, or marketplace listing

• use them to create derivative digital files for distribution

• remove watermarks or license notices (if present)

• use Digital Products for commercial manufacturing/sale without explicit written permission or an explicit commercial license

No refunds for digital delivery: Due to the nature of Digital Products, all Digital Product sales are final once a download link is delivered or accessed, except where required by law or if the file is materially defective and we cannot provide a working replacement.

File compatibility: You are responsible for ensuring your software/hardware is compatible with the file type. We do not guarantee compatibility with all slicers, printers, or workflows.

8) Gift Cards and Store Credit

Gift cards and store credit (if offered) are subject to the terms presented at purchase and applicable law. Gift cards are not redeemable for cash unless required by law.

9) Product Information, Images, and Availability

We strive to display product images, colors, and descriptions accurately, but displays vary across devices. We do not guarantee exact color accuracy or that all product details will always be current.

We may limit quantities, discontinue products, and update product listings at any time.

10) Intellectual Property and Site License

The Site and its content (including text, graphics, logos, photos, product designs, layout, and other materials) are owned by Warsenal or licensed to Warsenal and are protected by intellectual property laws.

We grant you a limited, non-exclusive, revocable license to access and use the Services for personal shopping and informational use. You may not reproduce, distribute, modify, or exploit Site content without our prior written permission.

Third-party IP: References to third-party games, names, or trademarks are for identification and compatibility purposes where applicable. Third-party marks remain the property of their respective owners.

11) User Content (Reviews, Photos, Submissions)

If you submit or post reviews, photos, comments, or other content (“User Content”), you represent you have the rights to do so.

You grant Warsenal a worldwide, royalty-free, perpetual (or for the maximum duration permitted by law), transferable license to use, reproduce, display, publish, and distribute your User Content in connection with our business (including marketing, product pages, and social media), unless prohibited by law.

We may remove User Content that violates these Terms or is unlawful, abusive, or infringing.

12) Third-Party Links and Tools

The Services may link to third-party websites or tools. We do not control them and are not responsible for their content, policies, or practices. Use third-party services at your own risk.

13) Service Changes, Availability, and Force Majeure

We may modify, suspend, or discontinue any part of the Services at any time.

We are not liable for delays or failures caused by events beyond our reasonable control, including supply chain disruption, carrier delays, customs holds, natural disasters, labor disruptions, power outages, or platform interruptions.

14) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

15) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WARSENAL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICES OR PRODUCTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WARSENAL’S TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO WARSENAL FOR THE PRODUCT(S) OR DIGITAL PRODUCT(S) GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

16) Indemnification

You agree to indemnify, defend, and hold harmless Warsenal and its owners, officers, directors, employees, contractors, agents, affiliates, suppliers, and service providers from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, your misuse of the Services, or your violation of any law or third-party right.

17) Severability

If any provision of these Terms is held unlawful or unenforceable, the remaining provisions will remain in full force and effect.

18) Termination

We may suspend or terminate your access to the Services at any time if we believe you violated these Terms or used the Services unlawfully, fraudulently, or abusively. Obligations that by their nature should survive termination (including payment obligations, IP provisions, disclaimers, limitations of liability, arbitration, and indemnification) will survive.

19) Entire Agreement

These Terms, together with our Privacy Policy, Returns Policy, Shipping Policy, and any additional policies or rules posted on the Site, constitute the entire agreement between you and Warsenal regarding the Services and supersede prior agreements or communications on that subject.

Privacy Policy: [LINK TO PRIVACY POLICY]
Returns Policy: [LINK TO RETURNS POLICY]
Shipping Policy: [LINK TO SHIPPING POLICY]

20) GOVERNING LAW

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.

21) DISPUTE RESOLUTION, BINDING ARBITRATION, AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO HAVE A JURY TRIAL.

21.1 Informal Resolution First

Before starting arbitration, you agree to contact us and attempt to resolve the dispute informally by emailing info@warsen.al with:

• your name and order number (if applicable),

• a brief description of the issue, and

• the resolution you are seeking.

If we cannot resolve the dispute within 30 days of receiving your notice, either party may initiate arbitration.

21.2 Agreement to Arbitrate

Except as stated in Section 21.3, you and Warsenal agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any purchase from Warsenal (each a “Dispute”) will be resolved by binding individual arbitration and not in court.

21.3 Exceptions

Either party may:

• bring an individual claim in small claims court if it qualifies, or

• seek injunctive or equitable relief in court for actual or threatened misuse or infringement of intellectual property or unauthorized access to the Services.

21.4 Arbitration Rules and Forum

The arbitration will be administered by the American Arbitration Association (AAA) under its applicable consumer arbitration rules (or other applicable AAA rules depending on the nature of the Dispute). The arbitrator will have authority to decide all issues except those reserved for a court by law.

21.5 Location and Format

Arbitration may be conducted:

• in Brevard County, Florida, or

• by video, phone, or written submissions, if appropriate and permitted by the rules.

21.6 Fees and Costs

Payment of arbitration fees will be governed by the AAA rules and applicable law. Each party will bear its own attorneys’ fees unless the arbitrator awards fees under applicable law.

21.7 Class Action Waiver

YOU AND WARSENAL AGREE THAT DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY. YOU WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING.

If a court or arbitrator determines that this class action waiver is unenforceable for a particular claim, then that claim must be litigated in court, and the remaining arbitration provisions will continue to apply to other claims.

21.8 Opt-Out Right

You may opt out of this arbitration agreement within 30 days of the earliest of: (a) your first purchase from Warsenal, or (b) your first use of the Services after these Terms become effective, by sending an email to info@warsen.al with the subject line “Arbitration Opt-Out” and including your full name and the email address used for your order/account. Opting out will not affect any other part of these Terms.

22) CHANGES TO THESE TERMS

We may update these Terms by posting a revised version on the Site and updating the “Last Updated” date. Your continued use of the Services after changes means you accept the updated Terms.

23) CONTACT

Questions about these Terms: info@warsen.al